Revenue Cycle Management (RCM) Trends for 2020
Revenue cycle management has experience d ups and downs in recent years. What lies ahead for revenue cycle management? Last year, we saw the continued rise of automation and AI. We also saw battles over price transparency. Continuing the trend from previous years, we also saw healthcare organizations contend with patient expectations, government regulations, and a growing number of technology options. Let’s take a look at some of the revenue cycle management (RCM) trends we’re preparing for in 2020. Continued Battles Over Healthcare Pricing Transparency Healthcare pricing transparency battles occurred across the country in 2019. Expect battles to continue into 2020. A Waystar survey released in August 2019 found that lack of price transparency was the biggest factor to a negative patient experience. Governments are pushing for increased healthcare transparency, and healthcare organizations ...